Our award-winning Monitoring Center is the heartbeat that supports everything we do and every service we provide. With our certified, experienced and dedicated team of professionals operating 24/7, 365 days a year, ADS has one of the highest ranking UL-listed Monitoring Centers in the industry.
Our facility and operators have achieved and maintain the prestigious Five Diamond Certification recognized by the CSAA, and use the most modern computer and telecommunication technology to secure the homes & businesses we serve.
We work around the clock to make our Monitoring Center the pride of the industry. We care about what we do, the people we help and the many lives we protect each and every day.
Alarm signals originate from sensors such as door and window contacts, smoke and motion detectors, etc. The security system then automatically communicates with the Monitoring Center using specialized computer systems. Finally, our highly trained operators act on the alarm signals by contacting the home or business owner, in addition to police/fire/medical departments when necessary.
This combination of advanced electronic security technology, and our highly-trained & courteous operators, is one reason why ADS is leading the industry in customer satisfaction and quality service.
Existing ADS customers may contact the Monitoring Center anytime by calling 1-800-866-6486.
"It's important for us to do the best job possible. That's why our Monitoring Center team is made up of employees who have worked at ADS for many years. Each Monitoring Center Operator has earned the Five Diamond Central Station Training Certificate, the highest training certification in the industry. We truly care about doing the best job possible in helping people when they really need us most. It makes us feel good to know we are making a difference."
Lela Mullins, Senior Vice President, Monitoring Operations
The Free For Life referral program offers cash rewards to those who refer their family and friends to ADS.
If you are a customer of ADS, visit myadssecurity.com and sign-up for a My ADS account to start submitting your referrals online!
Have questions? Contact ADS at 1.866.837.8110 to learn more about this exciting program.
* To maintain Free For Life billing status, the seven (7) referred customers must be active accounts, in good standing, within the ADS service area. If the number of qualified referrals drops below seven (7), replacement referrals must be provided within ninety (90) days in order to maintain Free For Life account status. If replacement referrals are not provided within ninety (90) days, Free For Life status is relinquished until replacement accounts are active. Free For Life status includes life safety system monitoring and EverLink® cell service only. Exclusions include, but may not be limited to, advanced services such as EverLink Pro®, ADS® Aniware®, ADS® RemoteView®, ADS® SecureDoor®, Service Plans and Timer Tests. This offer does not include monitoring on leased systems, commercial fire monitoring or fire tests and inspections. Other exclusions may apply. Multi-site and chain accounts are limited to one location at Free For Life status.
Better Business Bureau
Central Station Alarm Association
Formerly Security Network of America
Security Distribution & Marketing Top 100
National Fire Prevention Association
Security Industry Alarm Coalition
Alabama Alarm Association
Tennessee Electronic Security Association
False Alarm Reduction Association
Formerly National Burglar & Fire Alarm Association
Society of Industrial Security Professionals
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