You have been directed to this page because Central Carolina Security has recently merged its business with ADS Security. ADS is privately owned and operated with 20 offices throughout the Southeast. ADS is one of the most admired, distinguished, and awarded security companies in the country.
What does this mean for you, our valued customer?
Central Carolina Security is happy to be joining ADS Security because together we can offer you an improved experience and wider range of services. The ADS Monitoring Center is UL-listed and CSAA Five Diamond Certified , so you can rest assured that your property will be monitored by highly-trained operators. Additionally, you will gain access to a selection of next-generation security and automation technologies for your home or business.
To help make your transition to ADS a smooth one, here is what you can expect moving forward:
- Your current invoicing method with Central Carolina Security will automatically transfer to ADS Security. Please begin remitting payments directly to ADS for any invoices received from ADS.
- You will receive a letter from ADS notifying you of the date by which your alarm system will begin to be monitored by the ADS Monitoring Center. Until then, your alarm monitoring will remain with Central Carolina Security. It’s important to note, there will be no interruption in service or coverage during the transition.
- You will receive a new ADS yard sign and window decals in the mail in the coming weeks.
It’s important to note that the same Central Carolina Security team that has been serving you over the years will continue to service your account alongside the ADS team. Myself and my team will continue to provide service out of our office located at 1142 N Horner Blvd, Sanford, North Carolina.
If you have any questions regarding the transition, please do not hesitate to call the ADS Customer Care team at 866-837-8110.
Thank you for your business, and we look forward to continuing to serve you.